Early August Button Insights

Welcome to the early-July issue of the Button Insight Newsletter!

Need to know

What is Your Digital ‘Why’?

Ethics as part of digital design and implementation can provide a real and meaningful outcome.

Why should we ask ‘why’? It can be about learning, getting to the cause of a problem that needs to be resolved, or trying to simply understand. The question of ‘why’ can be inspired for many reasons and from various places. For the purpose of this post, it’s fuelled by Simon Sinek and his Find Your Why. It’s designed to help those inspired by the message find what drives them and bring it to life in both their careers and organizations.

If we take a look at the digital services evolution and transformation, we see government and private sector organizations revisiting their digital strategies around the world. All too often, we see outcomes without purpose or benefit. So, let's ask the question to anyone in the digital transformation world… what is your why?

New at Button

Coming Soon — The Button & Google Generative AI Hackathon for BC Government

Hackathons generally focus on developers. However, Generative AI paves a way for teams that have not traditionally been involved in Hackathons to experience AI. Non developers such as Business Analysts, Product Managers, and others can create their own perspective for their use cases just with simple prompts or a similar experience in most instances.

With Generative AI Hackathons on the rise, there is an opportunity for Google Cloud to inspire, establish Innovation partnerships, and showcase our thought leadership.

Invitations will go out soon; let us know if you are interested by emailing us at [email protected] 

Community

Digital Services podcasts to check out

Our community with you is the foundation of our relationships and success. We wanted to take a moment to share a few podcasts that we enjoy—and that you might enjoy as well.

The Exchange Podcast 

The Exchange Lab is a platform for delivering the public services people expect, in British Columbia and beyond. Public servants are seeking ways to better deliver services that meet citizen expectations in a complex, fast-changing world. The Exchange is a place to share ideas to better deliver services that meet citizens expectations, as well as learn from others doing this work around the world. Produced by collaborators within the BC Public Service

Canadian Government Executive Radio

Specifically, The Future of Digital Government Is Here, with Jeff Smith | 049. Digital government transformation is a massive opportunity. Advanced technologies allow governments to create potential value across departments and agencies. Apps are becoming the common preference for many citizens. A change toward catering to citizen needs through online and mobile applications is happening. In this episode, J. Richard Jones interviews Jeff Smith. Jeff is COO, Global Advisory, Infrastructure, and Healthcare at KPMG. They discuss who is doing it well, and what Canada can do to really become a global leader in digital governance transformation.

The Government of United Kingdom

Government Digital Service Podcast from The Government Digital Service (GDS) is part of the Cabinet Office and aims to make digital government simpler, clearer, and faster for everyone.—and more cost-efficient for the taxpayer.

Worth Your Attention

What We’re Reading: This Time, That Place: Selected Stories

Clark Blaise has been described as the “greatest living Canadian writer most Canadians have never heard of.” Your favourite author’s favourite author further padded a half-century-long resume last fall, with This Time, That Place. It collects 24 short stories that hop through time, between languages, and back and forth over the US border. In her foreward to the book, Margaret Atwood writes that these stories define “what life was like in the restless, peripatetic, striving, anxiety-ridden, shimmer cultural soup of the late 20th and early 21st centuries.”

Upcoming Events

Invite Button to speak at your event

Button experts in user research, UI, UX, development and more have been making keynote speeches across the country, delivering value to digital and technology teams:

• How to Build Trust through Service Design,

• Digital Empathy & Process Improvement,

• and more!

We are here to share our knowledge and experiences with the community. Interested in learning more?

In Case You Missed It

Check out our blog posts from previous newsletters!

HOW CAN WE TACKLE BURNOUT in a way that gives workers more comfort and stability while also keeping companies and governments productive?

LESSONS LEARNED: PART 4: We want to share the real experiences of our people on the projects we do, from the challenges to the breakthroughs. This round of employee testimonials looked at impact assessment and evaluation, public speaking and advocacy, and cultural and contextual understanding.

EMPLOYEE SHOWCASE: Meet Dylan, a former radio DJ who became a full-stack developer to solve puzzles every day.

IN-PERSON USER RESEARCH: Why it can still play a valuable role, even after recent years’ advances in digital consultations.

CASE STUDY: Button created a website and platform to help small- and medium-sized BC businesses get grants to set up online stores in response to the pandemic.

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